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Maureen Bisognano,Executive Vice President and Chief Operating Officer, Institute for Healthcare Improvement (IHI), is responsible for day-to-day management of the Institute's many programs designed to improve the delivery of health care. Ms. Bisognano oversees all operations, program development, and strategic planning for the Institute. She also advises senior leaders around the world on improving health care systems. Ms. Bisognano is on the faculty of the Harvard School of Public Health and a member of the Commonwealth Fund’s Commission on a High Performance Health System. Prior to joining IHI, she served as Chief Executive Officer of the Massachusetts Respiratory Hospital and Senior Vice President of The Juran Institute.