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The Power of Apology and Communication

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The Power of Apology and Communication
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  • Overview

    Dr. Maurice Pickard discusses with Dr. Timothy McDonald a multidisciplinary model that directs the "how" and "when" of disclosing adverse patient outcomes and medical errors. This has posed a difficult challenge for most health care professionals in confronting patients and their families. The elements of disclosure are focused upon in detail.

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Details
Presenters
Comments
  • Overview

    Dr. Maurice Pickard discusses with Dr. Timothy McDonald a multidisciplinary model that directs the "how" and "when" of disclosing adverse patient outcomes and medical errors. This has posed a difficult challenge for most health care professionals in confronting patients and their families. The elements of disclosure are focused upon in detail.

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